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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandy Green

May 31, 2024

5  out of  5 rating by Sandy Green
"After being involved in an accident with a Farm Bureau insured customer, I was treated rather poorly by the local Farm Bureau claims adjuster, Paul Anderson. It took several days for the claims department to take possession of my vehicle from the wrecker yard and then the subsequent settlement for it. I was issued a rental car and was given a week of use after the claim was settled but wasn’t issued the settlement check until there was only three days of rental left. When I called to ask for an extension on the rental, Farm Bureau’s adjuster was fairly rude and I was told summarily no. My wife called our State Farm agents office, Jake Swiden, who told her he would interact with Farm Bureau as our advocate and see what if anything could be done to extend the time on the rental car. Our agent Tim, was treated even more rudely and even hung up on after being told “nothing could be done”. We are very happy to be with State Farm who has helped us a lot over the years."
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Denise Custer

April 19, 2024

5  out of  5 rating by Denise Custer
"Tim called us back after we left a message and took care of what we needed. State Farm is the best!!!!!!"
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Chuck Ledford

April 1, 2024

5  out of  5 rating by Chuck Ledford
"Helpful and knowledgeable...always a pleasant experience."
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Sylvia Haney

December 27, 2022

5  out of  5 rating by Sylvia Haney
"Jake and staff are the best. If your in need of insurance, they will take good care of all your needs. They have taken care of me for 13 years,"
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greg maynard

October 4, 2022

5  out of  5 rating by greg maynard
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Harley Davidson

August 28, 2022

5  out of  5 rating by Harley Davidson
"Good people. Helpful"
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Chanda Davis

May 20, 2022

5  out of  5 rating by Chanda Davis
"Jai Atkins has been extremely helpful. I have numerous policies and have required assistance many times. Jai has answered all my questions concerning my coverage. In addition, I believe he had my interest at heart and found the best coverage for me at a good rate. All of Jai’s responses were prompt and professional. When it came to a recent claim, he helped me navigate through the process. He truly went the extra mile! I cannot thank him enough!!"
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Tonya Lowe

April 29, 2022

5  out of  5 rating by Tonya Lowe
"I love state farm the people are very nice abd they help when I have question I would recommend this insurance company to anyone and they are very sweet"
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Chris L

February 14, 2022

4  out of  5 rating by Chris L
"Very friendly customer service."
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Andrew Jobe

October 14, 2020

5  out of  5 rating by Andrew Jobe
"Jai, Jai he’s the man. If he can’t do it know one can! Jai Atkins was very professional when I spoke with him. He was very knowledgeable and friendly while discussing various plan options."
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blake hunt

October 14, 2020

5  out of  5 rating by blake hunt
"Jai Atkins is one of the most professional, hard working guy I know! He will treat you on you want to be treated. This is a guy you want on your side"
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nick lukins

October 14, 2020

5  out of  5 rating by nick lukins
"Ask for Jai Atkins! He was very helpful and answered all my questions. He knows what he’s talking about no doubt about it. He will help you with anything and everything. Very professional and quick experience. HIGHLY RECOMMEND!!!"
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Evan Swanson

October 14, 2020

5  out of  5 rating by Evan Swanson
"I am new to State Farm from another insurance company and couldn’t be more pleased with the services I was provided. I was helped by Jai Atkins and he made the switch much easier than anticipated. He also helped me find the lowest rates. Overall, I am pleased that I made the switch to State Farm, and glad I was treated with the upmost respect by the employees."
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Kelli Sauder

October 3, 2020

5  out of  5 rating by Kelli Sauder
"Very professional and convenient location."
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Christy Myers

January 30, 2020

5  out of  5 rating by Christy Myers
"Wana and Beth have always been so helpful!"
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Karlie Kittrell

January 25, 2020

5  out of  5 rating by Karlie Kittrell
"I have been with this company for almost 4 years they have been amazing and no one is able to beat there prices for me."
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April 10, 2019

5  out of  5 rating by Blue
"Switched from out of state. Very fast and friendly and care about you. Thank you."
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Dustin and Scott

May 4, 2018

5  out of  5 rating by Dustin and Scott
"I’ve been with Jake Swidan State Farm since I’ve been able to drive.. I’ll be 29 this year.. sure, I could probably get somewhat of a cheaper premium somewhere else but the help and services I’ve gotten from this office is worth more than the prices I may be paying. They have always made sure I’m getting the best price, the best value, the best protection, and the best discounts. If you are thinking about switching to State Farm, do business with this office. I guarantee you, you will be more than satisfied. You don’t find too many businesses these days running like this office."
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Kayla Smith

March 28, 2018

5  out of  5 rating by Kayla Smith
"Great family feel to the agency and customer service is top notch. I was in the midst of moving to a different state and needed my insurance coverage communicated to a truck rental place. Jake's employee, Wawana, who helped me, stayed calm and collective the whole time, and my insurance coverage was sent over within minutes. Highly recommend Jake from State Farm Insurance Agency!"
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Doug Atkins

March 28, 2018

5  out of  5 rating by Doug Atkins
"Jake and team are always a pleasure to work with and always very responsive with any questions or concerns that we may have. I highly recommend them!"
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John Hatcher

March 27, 2018

5  out of  5 rating by John Hatcher
"They been great to me and my family"
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Wana Hill

March 27, 2018

5  out of  5 rating by Wana Hill
"Come Meet Jake from State Farm see what he's wearin!"
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Katherine Lewis

March 27, 2018

5  out of  5 rating by Katherine Lewis
"If you are in the market for Home, auto, or life insurance, look no further than Jake from State Farm. He’s down to earth and really has taken care of me and my family."
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Chance Owen

March 27, 2018

5  out of  5 rating by Chance Owen
"Jake and the staff are super helpful and friendly! I would highly recommend to anyone searching for insurance needs."
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March 27, 2018

5  out of  5 rating by Damian
"Great agent. Best service I've ever had from an insurance agent."